Crafting Digital Solutions That Matter
Hi, I'm Mack. I decode user behaviors to design intuitive digital experiences that solve complex problems and drive measurable business impact.
“ is wonderful to work with: a very experienced yet humble designer. ”
Patrycja Missiuro, Director, AITIA
Simplifying the Complex,
Amplifying the Essential
User Experience Strategy
Converting business goals into user-centered solutions that improve product performance.
Data-Driven Design
Using analytics and testing to optimize interfaces based on real user behavior and evidence.
Accessibility & Inclusivity
Leading WCAG compliance initiatives that expand product reach while ensuring equal access for all users.
Design Leadership
Aligning stakeholders, developers, and users to streamline delivery and foster design thinking.
From Healthcare to Fintech,
A Decade of Design Impact
Crafting intuitive experiences that solve complex challenges across diverse industries. This curated selection represents highlights from my broader portfolio, with additional case studies available upon request.
Warehouse
Management System
With thousands of SKUs in constant motion, warehouse staff were anchored to fixed workstations—creating information bottlenecks and operational delays. By transforming the legacy warehouse management system into a tablet-based mobile solution, we eliminated physical constraints and empowered workers to access critical data anywhere on the floor. The redesigned interface delivered 40% faster inventory processing, 25% reduction in picking errors, and liberated staff from fixed terminals—turning information into a portable asset that moves as freely as your products do.
Map2Meeting iOS App
Map2Meeting is an iOS app I designed at IBM that transformed how employees interact with office spaces. The application combines conference room booking with seamless navigation, guiding users from their current location to IBM sites via Google or Apple Maps, then transitioning to indoor navigation once on-site. This end-to-end solution eliminated wayfinding frustrations and significantly boosted meeting efficiency, demonstrating how thoughtful UX design can solve everyday workplace challenges.
DC Pulse
DC Pulse is a dashboard I designed to transform warehouse management by visualizing hundreds of concurrent operations across receiving, production, and shipping zones. The intuitive interface uses color-coded indicators and key metrics to help supervisors instantly identify bottlenecks and resource needs. This solution significantly reduced response time to disruptions and empowered managers to make proactive decisions, demonstrating how strategic UX design can enhance operational efficiency in complex environments.
Let's Create Something Impactful Together
I'm always open to discussing new projects, sharing insights about UX design trends, or exploring potential collaborations. Whether you're looking for a seasoned UX professional to join your team or need consultation on improving your product's user experience, I'm just a message away.